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Community Guidelines

TapShift is built on trust between Berlin's hospitality workers and businesses. These guidelines keep our community safe, fair, and welcoming for everyone.

Treat Everyone with Respect
  • Be kind, professional, and inclusive in all interactions.
  • Discrimination, harassment, or hate speech of any kind is not tolerated.
  • Respect cultural, linguistic, and personal differences across our community.
Honor Your Commitments
  • Workers: only apply for shifts you can genuinely commit to.
  • Businesses: post accurate, honest job descriptions and rates.
  • Communicate early if plans change โ€” no-shows harm real people and venues.
Communicate Honestly
  • Keep messages relevant, timely, and professional.
  • No spam, unsolicited promotions, or off-platform solicitations.
  • Resolve disputes through respectful dialogue first.
Keep TapShift Safe
  • Never share account credentials or personal documents unnecessarily.
  • Report suspicious, fraudulent, or unsafe behavior immediately.
  • Do not attempt to bypass verification or platform safety features.
Leave Fair Reviews
  • Rate based on genuine, first-hand experiences.
  • Be specific, constructive, and truthful โ€” reviews shape reputations.
  • Never use reviews to retaliate or extort.
Follow the Law
  • Comply with all local Berlin and German labor, tax, and hospitality regulations.
  • Workers must have valid EU work eligibility before accepting shifts.
  • Businesses must be authorized to hire and post shifts.
What's Not Allowed
Discrimination, harassment, or hate speech
Fraud, fake profiles, or misrepresentation
Off-platform payment circumvention or solicitation
Sharing another user's private information
Threats, intimidation, or abusive behavior
Spam, scams, or malicious links

Reporting & Enforcement

Violations may result in content removal, temporary suspension, or permanent account bans. If you encounter behavior that violates these guidelines, report it through the in-app chat or contact our support team.

Last updated: September 2026 ยท TapShift reserves the right to update these guidelines at any time.